Archive for category Courier World
Would you add an 83ft lorry to your fleet?
Posted by sarah in Courier Blog, Courier World, Driving on December 1, 2009
What if the lorry would replace three other lorries and reduce carbon emissions? Denby Transport have been working on the lorry for some years now and have managed to make the centre wheels steerable.
A “superlorry” that is nearly 30ft (nearly 9m) longer than normal could be coming to Britain’s roads.
The longer, heavier vehicle is 25.25m (83ft) long. In comparison, a normal articulated lorry is 16.5m (54ft) long and a “bendy-bus” is 18m (59ft).
The owner, Denby Transport, wants to bring it to Britain’s roads because it says that for lightweight goods such as cereals and aluminium cans, conventional lorries run out of space before they run out of weight.
This new lorry would be able to take more of these goods, even though it would still have to respect the UK weight limit of 44 tonnes.
Denby says two of these new lorries could replace three existing trucks.
It argues that fewer lorries on the roads would mean fewer accidents and less CO2 emissions Source: BBC News
It appears that Denby have invested considerable time and money in producing a rig that can steer and haul two trailers instead of one. The Uk Government are saying it’s illegal, and their concerns centre around the vehicle breaking down and towing two trailers, but surely each trailer could be towed individually?
This would make a superb trunking vehicle for a lot of parcel carriers and I would have thought that they would be throwing their weight behind Denby Transport.
Good luck Dick Denby and team, the prototype looks good and that’s been improved since you filmed the clip 3 years ago, just stick to the motorways…
What do you think? Would you buy one for your fleet?
Sarah
Transport Exchange Courier Awards and Party 2009
Posted by sarah in Courier Blog, Courier World on November 23, 2009
Saturday evening we spent a lot of time with Ken Roast from Courier Works, Steve Lee from Concierge Couriers and Pat, Susan and the rest of the Patterson family from Pepperpot Couriers.
We were at the Hilton in Coventry and attached are two videos, warts, bums n legs and all… so you get to see what goes on when 250 courier companies around the UK meet up, have dinner and then vote on the best of the business, in our opinions.
Congrats to to all the winners and thanks to Mark Paterson for helping with the videoing – he also managed to win £400 worth of insurance from One Business as well.
Thanks to Alison and Zemina for all their effort in organising this, it gets better every year
And Pat… I am level 72 on the farm and I may throw a sheep at you
Sarah
How are you coping with increased fuel costs?
Posted by sarah in Courier Blog, Courier World, Driving on November 20, 2009
One of the biggest costs of a courier, haulier or transport industry business is fuel.
Does the price of fuel affect the way you drive? the amount of goods you order online? or is it business as usual for you?

- Image by Roby© via Flickr
Everything has to be delivered at some stage, from the manufacturer to the warehouse, to the supermarket, to the shops – you get the picture. Margins for hauliers are quite small, often just 4 or 5%, so when fuel increases by 26% in a year so the chances of a profit are relatively small and with fuel set to increase again, more are going to go bust. For the courier that means one less source of overflow work, as hauliers and couriers work in partnership all the time, contracting and subcontracting to each other.
I have listed here several greener, fuel saving articles as well as the guest blog about the hydrocharger system. Fuel saving driving isn’t just for when the fuel price is high, it’s for all the time so practising the techniques and refreshing your memory of them is a good idea.
The recession isn’t over yet and the Government needs to ensure that UK hauliers, the safest in Europe can compete fairly with other EU haulage companies and heavy fuel taxes isn’t doing anything positive for UK industry, in fact it’s keeping us in recession.
Kevin
Guest Blog: Upcoming transport and driving legislation
Posted by sarah in Courier Blog, Courier Shop Admin, Courier World, Driving, Fleet Information on November 18, 2009
This post is a guest blog from Lloyd of Novadata Ltd. Novadata provide support and training for driver cpc, contact details at the end of the post.
Forthcoming Legislation for drivers and the transport industry.
2009
1 October – PSV impounding – Enabling legislation is in place to introduce impounding for public service vehicle operators that use vehicles without holding an operator’s licence – broadly mirroring the system already in place for goods vehicle operators.
1 October – Euro 5 emission standard – New goods vehicles will be required to meet this standard which further reduces permitted vehicle emissions.
2010
6 April 2010 – C1 & D1 supervisor changes – The DSA intends to change the rules for supervisors of learner drivers in categories C1, C1+E, D1 & D1+E, Where the supervisors hold vocational entitlements gained on a pre-1997 car

- Image via Wikipedia
licence (known as implied rights). Those who currently rely on implied rights entitlements and want to continue to supervise drivers in C1, D1 and vehicle plus trailer combinations will need to pass the relevant driving test(s) and meet the higher medical standards required by drivers of larger vehicles before 6 April 2010. The will also have to wait until they have held their new entitlement for three years before they can act as the supervising driver.
Spring – Road Safety Compliance – A DFT consultation includes proposals to:
Introduce six penalty points for exceeding the speed limit by 20mph (spring 2010)
Remove blood and urine drink – driving tests and introduce medical examinations for high risk offenders (2011/2012)
Lower the maximum permissible blood alcohol limit.
Enable drug-driving samples to be taken more easily and to develop a new drug driving offence (2011/2012)
Make careless driving a fixed penalty offence – £60 with three penalty points (early 2010)
Specify retraining courses for vocational drivers where a licence has been revoked by Traffic Commissioners and where they believe completion of such a course would be an appropriate condition of restoration
A Home Office consultation is also proposing to increase the fixed penalty for failing to wear a seat belt to £60.
Spring – Graduated Fixed Penalties in Northern Ireland – The department of the Environment has issued a consultation proposing to introduce a scheme similar to that in GB to allow examiners of the DVA to issue fixed penalty notices. The proposed legislation would also introduce deposit and immobilisation schemes. The consultation runs until 30 September 2009 and, if confirmed, implementation is expected around the spring of 2010
Spring – OCRS changes – three key changes are expected:
Publication of the points system for the traffic enforcement score, graded according to the graduated fixed penalty bands
An increase to 3-% in the green band linked to non-mechanical (traffic enforcement) score for operators with the lowest index scores
Extension of the red band for roadworthiness and non-mechanical offences from the 81st percentile to the 71st percentile – this means a larger proportion (the worst 30% rather than 20%) of operators will be actively targeted for enforcement.
April – Cabotage Regulation – An EU regulation tightens the rules on cabotage – the national carriage of goods by road undertaken on a temporary basis by a non-resident hauler. It limits haulers to a maximum of three cabotage operations can be carried out in any member state, but where entry into the member state is unladen, the haulier is limited to one cabotage operation per member state within three days of entry. Hauliers must produce evidence of international carriage and cabotage operations.
4 October – Low Emission Zone (LEZ) – The London LEZ covers all London boroughs and applies a Euro 3 standard to buses, coaches and goods vehicles over 3.5 tonnes. Vehicles that do not meet the standard have to pay a daily charge. The scheme will be tightened to Euro 4 from January 2012. A consultation is expected soon to scrap the intended extension to light goods vehicles and minibuses in October 2010
Autumn – Continuous Enforcement of Motor Insurance – The DFT has published a consultation on plans to use the DVLA’s vehicles register and the Motor Insurance Database (MID) held by the Motor Insurers’ Bureau to warn and then penalise (fixed penalty of £100, immobilisation and eventually disposal) vehicle keepers who fail to hold valid insurance. Enabling legislation is already in place in the 2006 Road Safety Act and implementation is expected from autumn 2010.
2011
1 January – ADR Changes – The 2009 text for ADR has been adopted into new GB regulations. From 1 January 2011 there are also changes to the carriage of dangerous goods packed in limited quantities, including new placarding requirements for transport units over 12 tonnes tare weight that are carrying limited quantities goods in excess of 8 tonnes.
7 February – Daytime Running Lamps – Proposals for the introduction of mandatory dedicated daytime running lamps (DRLs) have been adopted for all vehicle categories excluding trailers. DRLs must be switched on when the vehicle ignition switch enables starting/running of the engine. The lamps will be built into new cars and vans from February 2011 and all other vehicle categories, including trucks, from August 2012. There are no plans to retrofit or for older vehicles to use other lights when driving in daylight.
April – Northern Ireland Operator Licensing Reform – The DOE intends to amend the operator licensing system to mirror that of GB, including a system for restricted operating licensing, but with the exception of a Traffic Commissioner. Primary legislation is expected this year but implementation may take several years.
10 July – Conspicuity Marking – the UK Government has agreed to the introduction of additional outline reflective markings on goods vehicles. The change was planned to affect vehicles first registered on or after 10 October 2009 but has now been delayed to 10 July 2011. The UN technical Committee (UNECE) has published the requirements in an amendment to R48, which will apply additional side and rear markings to new goods vehicles over 7.5 tonnes and new trailers over 3.5 tonnes.
5 December – Temporary Agency Workers Directive – A European directive requires domestic legislation to provide for the equal treatment of temporary agency workers in relation to basic working and employment conditions, access to permanent employment and amenities (such as child care facilities) to improve access to training.
Hope you find this useful and Novadata can be contacted on 01376 552999
Sarah
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Vehicle checks at airports
Posted by sarah in Courier World on November 11, 2009
If you are a courier or delivery cargo or freight into airports on a regular basis, you will already have an idea on what happens during a vehicle check.
For those that are new to it, or planning on becoming a courier, here is a rough outline. Please note, each airport and each security team is different, so each check will vary from location to location.
- You will be asked to leave the vehicle
- Produce your personal identification
- Produce your delivery documentation – all papers relating to what items you are carrying on board
- Show the officers the freight or cargo
- Unstrap it if instructed
- Allow sniffer dogs onto the vehicle
- Show tamper evident labels /seals on doors if applicable
When delivering known cargo into airports, be prepared for the actual delivery to take longer than usual due to the security checks, factor in 30 minutes where possible so you still achieve your deadlines.
Kevin
Port deliveries – couriers – how not to incur fines
Posted by sarah in Courier World, Driving, Fleet Information, Get More Customers on November 1, 2009

- Image by Francisco Sánchez via Flickr
Delivering into ports is something that we enjoy doing here at same day couriers -Arrow Light Haulage, when starting out delivering or collecting from a port is something thats easy when you know how. If you don’t do it correctly then you will hold up the collection or the delivery and in some cases you may fail to deliver or collect. This is when the fines start to come in.
What to remember for port collections or deliveries
- no children
- no animals
- 2 forms of ID thats photograhic
- high viz jacket
- safety boots
- clear manifest of what is being delivered / collected
Failing to collect or deliver from a port is a serious issue for a courier, it is something that incurs port fines. This is something that needs to be taken into account when pricing for this type of work. Often a courier or courier company will think that they can do a deal and co load something with the port delivery and price it at a lower rate to win the business.
The courier wins the job but now has the port items on with other items. This means it takes longer if the vehicle is searched at port security or longer to complete the delivery itself, as its going to another destination first. When this happens the courier could miss their booking in slot and incur a fine. A courier I know racked up 30k in fines in one month, not very good for their business.
If you are looking at gaining work from portside warehouses or delivering into them on a regular basis, make sure you follow their guidelines and make sure you have plenty of time to make your booking in slot.
Kevin Arrow
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Does a courier need medical repatriation insurance?
Posted by sarah in Courier Blog, Courier World on October 5, 2009
You may think as you are fit and healthy that medical repatriation insurance is something you do not need as a courier.
You may think you don’t need it at all if you deliver only inside the UK.
You may have to stop and think again, you could find it’s vital.
Imagine the scenario where unfortunately the courier is involved in an accident. They need to be airlifted to the nearest specialist hospital but the county in question has only one air ambulance and whilst that is out at the scene of another accident, it’s you laying in an ambulance waiting on the decision of the paramedics as to the best course of action.
Sometimes a delay can mean a big difference in your recovery, and thats just in the uk. What happens if you sleep in your van as some couriers do when abroad (to keep their costs down) and you have an attack. It doesn’t have to be fatal to put you out of business, and if you haven’t got medical insurance you may find it’s going to be very difficult to get back to the UK. What happend if you are tragically in an accident and break both your legs? Do you have someone who can come and collect you, no matter what country you are in?
If you are working abroad as a courier consider getting some medical repatriation insurance, if you have medical insurance see if it brings you back to the UK if the worst happens.
Of all the insurances you have, this could be the one you never claim on, but gives your family peace of mind, so it’s worth considering.
Sarah
The Complete Courier guide is an essential guide for self employed couriers looking to start their own courier business.
Skills for a courier
Posted by sarah in Courier Blog, Courier World, Driving on October 3, 2009
What skills are needed to become a courier? and are academic skills essential?
Aside from a current clean driving license, the main skills a courier needs is patience.
Delivering other peoples cargo or freight (or even documents)

- Image via Wikipedia
means working to their schedule and that may not always fit in with your own. Patience is a vital skill when working as a courier. There may be waiting time, or even customers absent from the collection point. Waiting is part of being a courier, waiting time (being paid to wait) is a perk of being a self employed courier, although not fo r a courier that works for a private company.
A good courier has other essential skills needed as well, these include
- Map-reading and navigational skills – the ability to operate a satellite navigation system is useful
- Good health and physical fitness – heavy lifting and frequent lifting is involved
- The ability to work alone and keep to tight schedules, you will often work on your own unless it’s a two man team delivery. These type of jobs are few and far between for a self employed couriers.
- A responsible attitude to safety, reckless people will not last long if they gain employment as a courier
- A basic knowledge of motor mechanics is useful but not essential, a blown tyre or loose wire can make a difference to your timekeeping, a little know how helps in a big way.
- A passion for driving and getting to know the local business community – if you don’t like driving, this really isn’t for you
A good courier company will vet and assess their employees as its important to employ the right ones for their business. Ones that are heavy handed with the freight or packages won’t last long. It’s very important that cargo arrives in one piece or a company will have to claim on their insurance. Often reckless employees are not covered by insurance, and this will come from the companies profits. If you are an employed courier you will not last very long if you are heavy handed or clumsy. If you are self employed, you will not be employed by that company again.
Academic skills are not essential but basic skills are, the ability to read and write in the English language are very important. A customer will supply documentation to go with the goods and the courier will need to be able to read this and be able to differentiate each document and match it to the corresponding loads.
There is more to being a courier than throwing the goods on the back of a van and driving off into the sunset. If you want to be successful you need to do some research. Research is a vital skill for a person looking to become a courier, it can save them money and heartache in the short term and enhance their career in the long term.
Sarah Arrow
The Complete Courier guide is an essential guide for self employed couriers looking to start their own courier business.
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Does a courier need insurance?
Posted by sarah in Courier Blog, Courier Shop Admin, Courier World, Driving on September 29, 2009
Any type of vehicle can be used to deliver cargo, freight or precious items. Most commonly you will see small vans. What happens if someone causes you to have an accident? or you hit another vehicle? How will your business operate if your main tool for work is out of action?
When starting a courier business insurance can seem like a big expenditure. People know exactly what they are getting when they buy a van, but insurance can be a bit fuzzier. For example, do you really need insurance at all to be a courier?
The answer to that question is a resounding yes, it’s essential for a courier business to have insurance. What type of insurance is down to the business owner. Insurance for couriers comes in several types-
Goods in Transit Insurance covers the potential damage of goods on the vehicle whilst in transit. Goods in Transit doesn’t cover all goods, check what your policy covers.
Light Haulage Insurance offers similar cover to courier insurance and goods in transit but for a limited amount of drops per day, often 3.
Hire and Reward Insurance covers you for the carrying of other parties goods.
At the very least you need hire and reward insurance. It may not give you as much ‘cover’ as the other options but to be without insurance is a situation that may cost you business. Customer are reluctant to let their goods be transported and delivered without insurance no matter how safe you think you are!
It’s quite common for glass, fine arts, ceramic, antiques to be uninsured under the ‘goods in transit’ or courier insurance policies. These need to be specied as add ons to your policy. Make sure you find out what is excluded and whether it is financially beneficial to have these added on before you buy your insurance policy.
If you decide to trade without insurance, stop for a moment and think… How will you pay if your clients goods are damaged in an accident? How will you continue with your business?
Sarah
The Complete Courier guide is an essential guide for self employed couriers looking to start their own courier business.

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