Aug
16
Who runs your business?
Filed Under Sales skills for couriers, guest blogger | 2 Comments
Image via Wikipedia Who runs your business?A while ago I spoke to a chap who runs a company that provides accounting solutions. The business has been established ten years and he sees it as a service company. They have about fifty active clients whose value to them is anything from £1,000 to £60,000 a year [...]
Aug
2
What did the successful courier say to the struggling start up?
Filed Under Courier World, Current affairs, General, Sales skills for couriers, guest blogger | 4 Comments
“Get your ACT together, mate!”
Your Attitude and Approach
Your Customer Care
The way you’re seen to Trade
Getting the work in is often seen as the hardest part for any start up and, for many, it is one of the hardest.
Few are trained in sales and marketing or the best ways to grow profitable customers once they ‘come [...]
Jul
28
The biggest pains facing the courier/ freight industry?
Filed Under Courier World, Current affairs, General, Sales skills for couriers, guest blogger | 1 Comment
Apart from soaring fuel prices and the economy being on the brink of recession which we can’t, on our own, do anything about.
Let’s instead look at the ways couriers can each improve their own lot by having extra tools and learning additional skills.
My questions are:
What would a struggling or start up business in the courier/ [...]
Jul
12
Business success? what do you need?
Filed Under Courier World, Sales skills for couriers, guest blogger | Leave a Comment
This is the seventh blog in a series of blogs by Linda Mattacks, who trains people how to sell within their comfort zone
What do you need for business success?
Apart from competency in what your core business does, you also need access to skill sets in certain broad areas that will have an [...]
Jul
12
Prospecting? here’s how to get a good start
Filed Under Sales skills for couriers, guest blogger | Leave a Comment
This is the second in a series of blogs by Linda Mattacks, who trains people how to sell within their comfort zone
Want to get your prospecting off to a good start?
Let’s say you’ve psyched yourself up to do some telephone prospecting (no mean achievement ).
You’re not experienced at this but you’re determined [...]