Reducing Commercial Vehicle Crime.

A guest post from Garth Delikan

Vans have and always will be a favourite target for theft; this is mainly due to the high value tools, equipment or stock commonly required to be carried, just to allow the operator to carry out their day to day jobs. The loss of such cargo can have a severe and in some cases fatal impact on a courier business.

The latest estimates show that 26 vans are broken into every hour in the UK. That’s 624 per day, 18,980 per month and a staggering 227,760 each year.

Leaving a vehicle un-protected “as it’s never happened to me before” is no longer an option, with these figures rising; it is only a matter of time before your vehicle is included in the next released stats.

The worst case I read about recently was about £37k of testing equipment stolen from a single vehicle.

As well as the initial loss, most do not realise the additional expenses/losses that occur due to the damage caused during a theft, including: vehicle repairs, increased premiums, loss of vehicle, loss of downtime, sorting and sourcing replacement equipment and possibly the worst of all – reputational damage.

Thankfully most vehicle crime is opportunistic and relatively easy to prevent.

Here’s a few tips and advice to help:

  • Fit a “ClutchClaw” which is an effective product that addresses the threat of a vehicle being stolen. It is practically impossible to attack whilst sitting in the vehicle and in attack tests carried out using a professional car thief, it resisted for 30 mins 58 secs.

  • The ClutchClaw locks the clutch and brake pedals together, thus stopping the vehicle from being driven. The new “Mark 4″ Clutch Claw uses a series of pegs located under the top box, these are adjustable along the length of the top box, once the pegs are set the device becomes “dedicated” to that vehicle, locking the two pedals together and “jamming” them against the bulkhead\floor of the vehicle.

  • Quite often the standard locks fitted by the manufacturer are inadequate, so it’s worth protecting your livelihood with some additional security measures for your vehicle
  • Fit reinforced slam handle kits specially designed for vans that are prone for handle attack. The Armaplate or van lock plates are common place on many commercial service company vans. It has been used with great success for the past decade and is designed to protect the existing manufacturers handle/locking system and prevent forced entry by reinforcing the immediate vulnerable area around the handle or lock, often targeted by thieves. Once installed Armaplate products require no user interaction.
  • Remove the stereo or fascia if possible
  • Remove any satellite navigation devices
  • Leave your glove box open to show it is empty
  • Close windows
  • Lock all doors including sliding side doors and ear doors

Parking:

  • If possible park in a garage and set the alarm even in the garage and also remember to lock the garage
  • Remove all tools and keep them tools secure by locking them away in a tool chest
  • If away or you don’t have a garage always try to park in a well lit open location an remove all tools.

Extra Precautions:

  • Have a “Thatcham” approved alarm fitted
  • Fit a tracking device to your vehicle
  • Protect your tax disc with a tamper proof disc holder (available from the Post Office)
  • Fit a Thatcham steering wheel immobiliser (which could also reduce your insurance premium)
  • Look after your van keys and keep them out of sight even at home
  • Secure expensive wheels with locking wheel nuts
  • Etch your vehicle registration number VIN onto your windows
  • Secure number plates with anti tamper screws or buys tamper resistant plates that break into pieces when removed
  • Never store driving documents in the car
  • Fit a Hope Safe-T-Bar to protect the rear of your vehicle from fork-lift loading, reversing damage and day to day knocks.

Garth

Garth Delikan is the Lifestyle Guy, he teaches personal safety and confidence to individuals and groups.

5 great iPhone apps for couriers

Following a ‘list challenge’ from Tristan Higbee, I thought about what lists of resources and information would be useful to couriers and other road users.

A fuel efficiency meter. (ex. At present, this...
Image via Wikipedia

Over the next few days I will start to add them, today I thought I would start with ‘what Apps couriers would find useful on their iPhones‘ list (other than Angry Birds ;) ). These Apps are not Sat Nav replacements, if you don’t have a live traffic system or are an owner driver wondering whether to invest in a Sat Nav, these Apps will help you decide what features you will use. Of course you may like them so much you just use a basic sat nav :) and keep all the apps.

  • Finding cheap fuel is an essential for the courier owner-driver. Some of the apps, paid and free don’t work particularly well in this area. This is no use to a courier who is out of their local area and looking to get refueled. Tesco Finder is a nifty little app that will help you locate the nearest Tesco with a fuel station. You can avoid the high motorway services  and get a good local rate for your fuel. This is a free app.
  • The Met Office Weather App, always useful for knowing what you are driving into.  If you are driving a long distance then checking the weather in advance can prepare you for snow, rain, hail and floods. It also shows visibility which is very useful for drivers.  This means you can work out if you need to take one flask of   hot tea or two :)
  • Quoting on the job? QuickMPG will calculate the mileage for you. It will also work out your miles per gallon. If you keep a note of this you will be able accurately monitor your fuel consumption and get advance warning of any maintenance issues (before you pay out an extra tenner a week in fuel). Keeping note of you fuel consumption also helps you drive more fuel efficiently. This a free app, so you have no excuse ;)
  • The RAC App is excellent for road closures. Used with the iWeather app you can get your sat nav to route you round the closed roads. It’s updated frequently and shows the closures or heavily congested areas on a Google Map. Again this is a free app. You can spend 59p to upgrade to the traffic plus. This is ideal for couriers who don’t use the live trafficing system on their Sat Navs or couriers who are starting out and wondering whether they should bother with a Sat Nav.
  • Waiting time? Loading time? A Timer App is essential, they can also be used to count down the time until you have until you move the vehicle, if you are parked up. No more parking tickets and be paid according to the job you are doing. Jamie Olivers 30 minute timer app is ideal for this and gives you nice recipes. Go Jamie!

Travel on the roads a lot? What are your favourite iPhone apps for travel?

Sarah

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November offer from the Courier Shop

Between now and January I usually take a break from clients that need coaching and support in starting their courier business. As couriers December can be hectic for us.

If you want to take advantage of this, we’re gonna make you a deal.

Obviously if you start as a self employed courier now, you are going to jump right in at the deep end – and who can blame you. You will grab opportunities as they come up when there could be a shortage of delivery drivers. When things become a little quieter in January of 2011, that is when you will need support and advice on where to take your business.

Our option one offer to you is simple –  for £99 you get a copy of the Complete Courier Guide and 2 hours coaching. Coaching usually costs £65 per 50 minutes, so you are getting more time for less money and a copy of the Complete Courier guide to help you deal with the Christmas Chaos. You will also get the added bonus of a copy of ‘Twitter for Couriers’

This is only available for November and places are limited. I still have a courier business to run, so I can only take 4 coaching clients under this deal. It will be on a first come, first served basis.

Don’t worry if you miss out, you can still book in for some coaching sessions, just not at this great rate.

If you want more coaching sessions, you can have November option 2 offer – 4 sessions and the Complete Courier Guide for £199. The sessions can be fortnightly during 2011 to give you the opportunity to implement the action plans we devise with you. You will still get a copy of twitter for couriers and we’ll have more time to talk over your business strategy.

The very best offer I can do, and I am limited for time is option three –  6 sessions and both the Complete Courier Guide and it’s sister guide, growing your courier business for just £299. One of the six sessions will be with Linda Mattacks to help you perfect your pitch and grow your courier business.

As I mentioned earlier, this is a limited time offer. It is first come, first served and I cannot take too many clients on for coaching and support or it will impact upon my own business. I don’t take clients in the same area as each other to prevent a conflict of interest.

This blog has over 500 regular readers and steady search engine traffic, remember if you hang around – you will miss out.

Book now for the new year.

Kevin

November Offer

PS You may notice we don’t do too many of these offers –  our coaching sessions are booked out for the 10 months of the year that we take bookings for them.

Thinking of buying a Van?

Having a quick look through RoadTRansport.com I came across a story that recommends http://www.vanadviser.com/ there are a series of free reports to download that will help you make the right decision when buying a van.

I have just downloaded the alternative fuels and environment one and so far it’s a good read.
Also worth checking out is the vehicle running costs pdf.

A very useful resource.

Sarah

London traffic pain? actually… it’s not that bad

When compared with the rest of the world anyway!

Moscow copes with the two-and-a-half hour traffic jam
– Despite congestion, Beijing drivers report improvement in traffic
– Houston, New York and Los Angeles fare well, relatively speaking

The daily commute in some of the world’s most economically important international cities is longer and more grueling than before imagined, reflecting the failure of transportation infrastructure to keep pace with economic activity, according to IBM’s (NYSE: IBM) first global Commuter Pain study released today.

IBM surveyed 8,192 motorists in 20 cities on six continents, the majority of whom say that traffic has gotten worse in the past three years. The congestion in many of today’s developing cities is a relatively recent phenomenon, having paralleled the rapid economic growth of those cities during the past decade or two. By contrast, the traffic in places like New York, Los Angeles or London has developed gradually over many decades, giving officials more time and resources to address the problem.

For example, the middle class in China is growing rapidly, with the number of new cars registered in Beijing in the first four months of 2010 rising 23.8% to 248,000, according to the Beijing municipal taxation office. Beijing’s total investments in its subway system are projected to be more than 331.2 billion yuan by 2015 as the city expands the system to more than double its current size, according to Beijing Infrastructure Investment Co., Ltd.  The city plans to invest 80 billion yuan in 2010 in building its transportation infrastructure.

The study did offer a number of bright spots. Forty eight percent of drivers surveyed in Beijing reported that traffic has improved in the past three years – the high for the survey – reflecting substantial initiatives to improve the transportation network in that city.  In addition, the commute for drivers in Stockholm, Sweden seems to be, if not pleasant, then largely pain-free. Only 14% of Stockholm drivers surveyed said that roadway traffic negatively affected work or school performance.

Overall, though, the study paints a picture of metropolitan-area commuters in many cities struggling to get to and from work each day. For example, 57% of all respondents say that roadway traffic has negatively affected their health, but that percentage is 96% in New Delhi and 95% in Beijing.

Similarly, 29% overall say that roadway traffic has negatively affected work or school performance, but that percentage rises to 84% in Beijing, 62% in New Delhi, and 56% in Mexico City.

Moscow was notable for the duration of its traffic jams. Drivers there reported an average delay of two-and-a-half hours when asked to report the length of the worst traffic jam they experienced in the past three years.

IBM Commuter Pain Index

IBM compiled the results of the survey into an Index that ranks the emotional and economic toll of commuting in each city on a scale of one to 100, with 100 being the most onerous. The Index reveals a tremendous disparity in the pain of the daily commute from city to city. Stockholm had the least painful commute of the cities studied, followed by Melbourne and Houston (which tied) and New York City. Here’s how the cities stack up:

The index is comprised of 10 issues: 1) commuting time, 2) time stuck in traffic, agreement that: 3) price of gas is already too high, 4) traffic has gotten worse, 5) start-stop traffic is a problem, 6) driving causes stress, 7) driving causes anger, 8) traffic affects work, 9) traffic so bad driving stopped, and 10) decided not to make trip due to traffic. The cities scored as follows: Beijing: 99, Mexico City: 99, Johannesburg: 97, Moscow: 84, New Delhi: 81, Sao Paolo: 75, Milan: 52, Buenos Aires: 50, Madrid: 48, London: 36, Paris: 36, Toronto: 32, Amsterdam: 25, Los Angeles: 25, Berlin: 24, Montreal: 23, New York: 19, Houston: 17, Melbourne: 17, Stockholm: 15.

“Traditional solutions — building more roads — will not be enough to overcome the growth of traffic in these rapidly developing cities, so multiple solutions need to be deployed simultaneously to avoid a failure of the transportation networks,” said Naveen Lamba, IBM’s global industry lead for intelligent transportation. “New techniques are required that empower transportation officials to better understand and proactively manage the flow of traffic.”

IBM Global Commuter Pain Survey – Major Findings

Analysis of the survey results indicated a number of key findings related to how traffic impacts commuters:

  • 49% of drivers in the 20 cities think that roadway traffic has gotten worse in the last three years, and 18% think it has gotten a lot worse.  Five percent say traffic has improved substantially, with only Beijing (16%) and New Delhi (17%) reaching double digit scores.  There are seven trouble spots based on the bottom two box scores (ranking traffic as “somewhat” or “a lot worse”):  Johannesburg (80%), Moscow (64%), Toronto (64%), Mexico City (62%), Sao Paulo (61%), Milan (59%) and Buenos Aires (57%).
  • 87% of the respondents have been stuck in roadway traffic in the last three years.  The average delay is one hour. The “best” cities are Melbourne, Stockholm and Buenos Aires, where 25% or more say they have never been stuck in traffic. On the other end of the spectrum, the average reported delay in Moscow is 2.5 hours, where more than 40% say they have been stuck in traffic for more than three hours.
  • 31% of respondents said that during the past three years traffic has been so bad that they turned around and went home. The percentage in Beijing, however, is 69%, the high for the survey; and only 15% in Berlin, representing the low.
  • If commuting time could be reduced, 16% of respondents worldwide would choose to work more. In New Delhi, 40% said they would work more, the high for the survey; while 5% in Madrid would work more, representing the low.

The Commuter Pain Survey was conducted by IBM to better understand consumer thinking toward traffic congestion as the issue reaches crisis proportions nationwide and higher levels of auto emissions stir environmental concerns. These events are impacting communities around the world, where governments, citizens and private sector organizations are looking beyond traditional remedies like additional roads and greater access to public transportation to reverse the negative impacts of increased road congestion.

This year marks the first global Commuter Pain survey. IBM previously conducted the Commuter Pain survey in the United States in 2008 and 2009.

IBM is actively working in the area of Smarter Transportation using a worldwide team of scientists, industry experts and IT services professionals to research, test and deploy new traffic information management capabilities in cities around the world. Findings from the Commuter Pain Survey will be used to assess citizen concerns about traffic and commuter issues; expand solutions like automated tolling, real-time traffic prediction, congestion charging, and intelligent route planning; and serve as a basis for pioneering innovative new approaches to traffic mitigation.

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